On Saturday, Oct. 27, 2018 I had such a pleasant experience I just had to let you know about it! One of your drivers, Joseph, was driving me to a family party. He was so pleasant, respectful and professional, he made the long drive go quickly with light conversation (which I began). It was raining when we arrived and he even got out of the car and helped me out of the car and opened the door to the restaurant for me. On the way home we again chatted, which helped to make the ride go quickly and pleasantly. Upon arriving at home I realized that one of my earrings was missing, I called Joseph asking him if the earring might be in the backseat. He immediately checked, told me he had it and was back at my door within minutes with my earring (which had been my mother’s). You certainly have a gem there in Joseph, I feel blessed that I was able to have met this remarkable gentleman, and congratulate you for having the foresight in having him in your company. I will certainly always be a client of Hoyt Livery!