My mother and I recently took a trip to California to visit relatives. We hired Hoyt Livery to take us to JFK in the morning of September 8 for Jet Blue.

Unfortunately, the weather was horrible that morning. There were torrential downpours leftover from a hurricane and several roadways were flooded causing a huge backup on the roads which remained open. We were afraid that we would not arrive at JFK on time due to gridlock.

We were lucky to have a marvelous driver, Charles, who knew alternate roads to parallel the congested highway and succeeded to get us to the airport on time.

We want to congratulate you on the choice of Charles as a driver. He is very friendly and willing to “go the extra mile” for the customer.

Please convey my great thanks to Charles for a job well done.

I would definitely recommend him to others.


Hoyt is the BEST and is the only company I have used for years! Always on time for pick up with clean cars and professional drivers.


Yesterday I was picked up by Keon Major.

He was tremendous. Very nice guy.

I’ve had the opportunity to work with many limo companies around the world due to my line of work. But this man is the best that I have seen. He is upbeat and very helpful. Greeted me and I was comfortable on my short journey from Newark to Connecticut.

With drivers like Keon I will definitely recommend your services to all my clients and colleagues.

Thank you for the great service. Wish you all the best!


Dear Hoyts,

Due to my carelessness, I had to make an unanticipated return trip to Brooklyn yesterday evening!

Thank you for being so accommodating! Also, thank you for Rafael! There was a lot of traffic and he was able to navigate the whole way without our getting stuck! Absolutely amazing! A tribute to Hoyts!!

Please pass the compliment on to all who should be aware!


I wanted to let you know that our driver Charles did an excellent job for us this morning. There were accidents on the way and he was listening to the traffic reports on the radio and did a great job figuring out alternate routes to get us there on time with no stress. I asked him for your email address so I could have the opportunity to let you know that he did a good job. Is there a way to put it into my account that he would be our preferred driver?

Thank you very much!