We recently used their service for a round trip to JFK airport. The first driver arrived 15 minutes early and loaded our luggage and we left. There was a bit of traffic on I-95 (no surprise) so the few extra minutes were appreciated. The driver was courteous and unloaded our luggage for us at the airport. As for the return trip there is nothing better then relaxing in a limo after a long flight.  We called from the luggage pick up and he was outside within 5 minutes. Overall I was very satisfied with the service and would not hesitate to use them again or to recommend them to others. (Via Yelp)