Dear Lynda and Santo,
I hope you are both well and have power at home…!
I want to share with you a story of how your service and one of your employees saved the day and soothed the nerves of one of my Facebook Friends in CA.
Her daughter and a colleague were here on business in NYC and became stuck when Hurricane Sandy hit. Last Saturday, the mother posted on FB that she was unable to get any of the Car Services in the NYC area to commit to a pick up and ride from Brooklyn where they had sought refuge to JFK this past Sunday because of the gas shortage and high demand for transportation. I placed a call to Hoyt and spoke to Joan who took time to set up a trip from NC to Brooklyn then JFK and quoted a fair price considering the mileage and hassle involved.
I passed this info along to the mother and she immediately contacted Joan and booked the trip. I am happy to report that the trip went perfectly and her daughter and friend are now safely back in sunny (and warm!) CA.
Please give Joan my undying gratitude for making this happen and give her a big hug from both the Mother AND me!