I have taken two trips with Hoyt in last week — to and from LaGuardia and my Connecticut home. Both trips reinforced the excellent Hoyt service I have received through the years. I will continue to use Hoyt services with confidence.
- Showed up early
- Packed our luggage in the car crisply
- Car very clean and comfortable
- Charles ran through a verbal checklist for us which was wise and appreciated: phone, charger, passport, etc.
- Dressed very professionally
- Very chipper, pleasant and respectful.
Kudos to Charles!
Long-time New Canaan company with highly professionally run service and employees. Would highly recommend.
Thank you for the most wonderful drivers we had. Can’t say enough about your service.
Wanted to compliment your service and driver Harry for ride to airport yesterday!
I’ve been a Hoyt customer for several years. I always have a good experience with you guys. Lorenzo on dispatch is a friendly and familiar voice to me. Today, after a long trip, Charles Frye was there to pick me up at JFK for one of the fastest curb side pick ups I’ve ever had anywhere (on a Friday at JFK no less!) I’ve ridden with him before and he’s awesome. Great guy/ great driver. Keep hiring guys like Charles! Thanks for the consistently good service, Lynda.
I had Charles as a driver this am. Very courteous, thoughtful and polite. Ran through a checklist of all the things weary travelers tend to forget – cell, chargers, passports etc. Took my newspaper in from the driveway and handed it to me. Was listening to traffic and using waze to avoid construction. Super simple stuff, but it makes a difference and a lasting impression.
As a long term customer of Hoyt livery, I have had the pleasure of talking with the owners several times. I am a customer of several of their other businesses as well. I am shocked by these reviews, and in fact, do not believe them. These people are the salt of the earth and go out of their way to accommodate customers. Their customers are their highest priority. I actually go out of my way to use their services.
I’ve had nothing but good experiences with Hoyt over at least 5 years. They’re terrific.
Just so you know. Sam is one of the best. Very professional and a delight to ride with. We would use him anytime.