Best and Worst Airports in the U.S.

If you fly regularly for business or pleasure, you’re aware of the downside of air travel: the long lines, delayed flights, and security checks, to name a few. Money® Magazine surveyed 80 of the country’s most traveled commercial airports to determine which airports provided a more enjoyable traveling experience. How did the New York area airports rank? Keep reading to find out.

It’s no surprise that getting through the airport is generally the least favorite part of any trip. While every airport experiences delays, cancellations and other inconveniences, some airports are better than others. To find the best airports in the U.S.—those that reduce travel headaches rather than creating them—Money analyzed 80 of the nation’s top airports and ranked them based on customer experience scores from myriad sources, including J.D. Power, reader reviews from Travel + Leisure, on-time arrival rates, security delays, and traveler amenities such as shops and restaurants.

New York’s airports rank last

Below is their list of the top 15 U.S. airports. But first, tri-stare area travelers should be aware that New York’s John F. Kennedy International Airport, LaGuardia Airport and Newark International Airport ranked at the absolute bottom of Money® Magazine’s survey.

New York’s airports’ unfortunate ranking:

78. John F. Kennedy International Airport

79. Newark Liberty International Airport

80. LaGuardia Airport

LaGuardia came in last among large airports evaluated by J.D. Power, and its facilities score was the absolute lowest among all airports rated. Newark came in last among the mega airports—and its facilities score was the second-lowest overall. All three airports had some of the lowest customer ratings from Travel + Leisure readers.

Airport facilities a key factor

“The most important factor in airport satisfaction is the terminal facilities themselves—that’s the building, how clean it is, what condition it’s in, the bathrooms,” says Mike Taylor, who leads J.D. Power’s airport research. “If anything is worn, it’s always considered unclean—whether it’s antiseptic or not,” Taylor says. Part of the reason LaGuardia gets such horrible scores may be that the airport is stalling on small maintenance projects while it undergoes a major renovation, Taylor says: “It just isn’t worth re-carpeting or repainting it, because it’s going to be torn down in 18 months.”

Traffic and access also important

Access to the airport is another key factor in airport satisfaction, according to Taylor, and another area where New York falls short. “It’s very hard to get around the New York area; very hard to get to the airport itself,” Taylor says.

Another issue against New York’s airports is the sheer volume of travelers in the greater tri-state area. Last year, New York’s three airports saw more than 132 million passengers, according to data collected by the Port Authority of New York and New Jersey—compared to just over 10 million at Money® Magazine’s top airport, John Wayne Airport in Santa Ana, Calif.

New York airports low for on-time departures

The high volume of travelers means more road traffic, more air traffic congestion, and poorer on-time performance. JFK, LaGuardia and Newark consistently ranked in the bottom half of North American airports for on-time departure performance during 2017, according to data collected from FlightStats.

At LaGuardia, for instance, only about 72 percent of the airport’s arriving flights were on time in 2017, according to data from the Department of Transportation. The average among U.S. airports was over 80 percent.

But there’s at least some good news. Renovations underway at both LaGuardia and Newark’s Terminal A should help improve travelers’ experience, says Taylor—and he’s hopeful that, in the future, New York airports’ performance will be much improved.

15 Best Airports in the U.S.

1. John Wayne Airport (SNA)
Santa Ana, Calif.

  • On-time arrivals (as a percent of total): 84.98%
  • Number of restaurants: 24

2. Portland International Airport (PDX)
Portland, Ore.

  • On-time arrivals: 84.46%
  • Number of restaurants: 32

3. Indianapolis International Airport (IND)
Indianapolis, Ind.

  • On-time arrivals: 81.18%
  • Number of restaurants: 25

4. Sacramento International Airport (SMF)
Sacramento, Calif.

  • On-time arrivals: 81.15%
  • Number of restaurants: 22

5. Bozeman Yellowstone International Airport (BZN)
Belgrade, Mont.

  • On-time arrivals: 85.75%
  • Number of restaurants: 2

6. T.F. Green Airport (PVD)
Warwick, R.I.

  • On-time arrivals: 82.35%
  • Number of restaurants: 11

7. Tampa International Airport (TPA)
Tampa, Fla.

  • On-time arrivals: 80.44%
  • Number of restaurants: 40

8. Jacksonville International Airport (JAX)
Jacksonville, Fla.

  • On-time arrivals: 80.59%
  • Number of restaurants: 13

9. Southwest Florida International Airport (RSW)
Fort Myers, Fla.

  • On-time arrivals: 80.49%
  • Number of restaurants: 18

10. Savannah/Hilton Head International Airport (SAV)
Savannah, Ga.

  • On-time arrivals: 81.35%
  • Number of restaurants: 10

11. Cincinnati/Northern Kentucky International Airport (CVG)
Hebron, Ky.

  • On-time arrivals: 83.25%
  • Number of restaurants: 21

12. Long Beach Airport (LGB)
Long Beach, Calif.

  • On-time arrivals: 80.99%
  • Number of restaurants: 7

13. Pittsburgh International Airport (PIT)
Pittsburgh, Pa.

  • On-time arrivals: 82.13%
  • Number of restaurants: 33

14. Manchester-Boston Regional Airport (MHT)
Manchester, N.H.

  • On-time arrivals: 82.63%
  • Number of restaurants: 10

15. Portland International Jetport (PWM)
Portland, Maine

  • On-time arrivals: 78.94%
  • Number of restaurants: 5

Source: Time.com/money

Maximizing Your Work from Home Life

More American employees are working remotely, and for longer periods, than ever before. In the spirit of spring, here’s some expert advice on how to clean up your home office, increase your efficiency, and reduce your stress, courtesy of writer NJ Goldston and Forbes.com.

According to a 2017 Gallup survey, approximately 43 percent of employed Americans say they spend at least some time working remotely. While there are many benefits—increased focus, better work/life balance—it can be stressful to stay organized if you are sharing a living and working space.

“Just as our lives change, our needs morph as well,” says Tori Springer Taylor, founder of SimplySimplify in Los Angeles. “Just as our work environments are ever-changing, and there is more of an overlap between our work/home life, you need to evolve your approach to organization.”

Famed closet and office designer of LA Closet Design, Lisa Adams, shares an interesting insight, “As more millennials enter the housing market, spaces will become more flexible and multi-functional, challenging the conventional notion of the closet. We will continue to see closets, along with every other space in the home, adapt to this more informal lifestyle. You no longer need a whole room dedicated to your desk, while your wardrobe suffers in a crowded walk-in; instead, these spaces become one.”

Here are some of Springer Taylor’s and Adams’ top tips on how to increase organization and efficiency when working from home.

Create an office command station. Springer Taylor says, “Traditional office spaces have changed and technology is making way for more ambiguous workspaces, so now people have different needs.

Adams adds, “When you’re limited on space, no square inch can go wasted. Maybe your desk isn’t a desk at all – it might be a console, coffee table, or kitchen island. Any surface where you can spread out and set up shop can be productive. Share/combine this space with another underutilized area of your home — an entryway, a kitchen, or even a closet.”

Organize your closet for home and office. When it comes to your clothing closet, Springer Taylor recommends organizing your clothing by activity, not color, as most of us do. For example, a “work” section of clothes designated for your days in the office and/or meetings, and your at-home work wardrobe for every day, work-at-home wear.

She suggests formal attire live in a completely different closet if this option is available to you. Approaching your wardrobe by activity is more streamlined and is especially helpful with black items (which we all have too many of!) as they tend to blend. This concept can be applied to shoes as well as clothes.

Schedule your life like you’re an executive. Springer Taylor advises mapping everything from social engagements, children’s activities (if you’re a parent), dinner parties, etc., and then working backward. For example, if you need to study a particular topic for a presentation, or bake a cake the day before a birthday party, put that action item on that day.

Add action items to your calendar so you are not up all night worrying about preparatory actions. This will help reduce stress by increasing your ability to manage multiple responsibilities calmly and more efficiently. The bottom line is to “approach your personal schedule as though you are an executive, whether you are or not,” she says.

Plan your days in advance. Never underestimate the value of a daily routine that you plan out the night before. This is especially important when you work from home. Structure your day, or else it’ll get away from you, and keep to the schedule. Springer Taylor recommends that you start on Sunday evening and lay out all weekly events. Then detail your very next day by the hour, starting with the most dreaded items first. That way, if a call runs over or something else pops into your day, hopefully, the most pressing tasks have been completed early on and uncompleted tasks can carry over into the following day.

Keep digital in one area. Adams recommends creating a digital and charging area in your home, so everything is together, and ready to go at a moment’s notice, including laptop, phone, and tablet. She also suggests keeping a mobile digital office kit at the ready. This saves you the time of packing up your operation every time you have to take a meeting. When a set of essentials can go with you, your workspace has no walls.

Commit to going digital. This seems so obvious but maybe it’s not. Bulky binders and notebooks are inefficient for an on-the-go professional, and take up valuable space when traveling. Files, notes and calendars can all live online, meaning they don’t weigh a thing, and they’re always at your fingertips during business travel. Just don’t forget your chargers. It’s also more eco-friendly to use and print less paper.

Be prepared for emergencies. Remember that emergencies happen. Have an emergency packing list ready and posted in your home. It should include key items for you and your family, items for your safety and convenience, anything you need for your pets, and all your important documents prepacked in a duffel and ready to go at a moment’s notice. As the Girl Scouts say, “Be Prepared.”

Source: Forbes.com