How Technology is Changing Business Travel

Our world has undergone seismic changes over the past few decades due to technology, and the way we travel and do business has also evolved as a result.

To help you make the most of your business travel, here’s a look at the latest business travel trends, courtesy of American Express Global Business Travel.

Business travelers are using their mobile devices

The first business travel trend is not new or surprising, but it is continually evolving. Business travelers are increasingly using and dependent on their mobile devices and travel-related apps.

In 2015, the number of global mobile users surpassed the number of computer desktop users. Since then, mobile usage has also increased over desktop usage as the most used medium for daily digital consumption, according to a study by venture capital firm KPCB.

The increase in mobile usage has naturally changed the way people plan and travel for business and other reasons. Where computers were once just used for research and browsing, travelers of all kinds are now confidently and securely booking their travel via mobile devices.  According to estimates from eMarketer, mobile booking from smart phones and tablets will account for the majority of digital travel bookings during 2017.

Interestingly, millennials are at the forefront of mobile usage for travel. According to research from the Global Business Travel Association (GBTA), conducted in partnership with American Express Global Business Travel, 72 percent of millennials use mobile devices to check itineraries at least once per day during business trips.

Millennials also lead all business travelers in using their mobile phones to track their expenses. This should come as no surprise, as 2015 research found that more than twice as many millennial business travelers were interested in using their mobile device to keep track of expenses when compared to travelers over the age of 55.

Home-sharing sites changing where we stay

Just as mobile technology is driving the business travel trends, it’s also had a huge influence on changes in travel accommodations. Home-sharing services like AirBnB™ and HomeAway™ saw a 56-percent growth in use between Q1 2015 and Q1 2016, according to data from Concur.

AirBnB, the most popular of the home-sharing sites, has an estimated 2 million listings worldwide, with revenue of about $2.4 billion in the U.S. last year. The business has been valued at $24 billion, higher than the $21-billion valuation of hotel giant Marriott International, according to the Los Angeles Times.

Nationwide, AirBnB lists about 173,000 units, equal to about 3.5 percent of the more than 5 million rooms rented out by traditional hotels, according to a study by CBRE’s hotel research arm. The study goes on to say that AirBnB properties have started to pressure hotels to keep rates low in a handful of cities where home-sharing units are plentiful, including Los Angeles, San Francisco and New York.

Increased competition increasing hotel perks

Another benefit of increasing competition in the hotel industry is that we’re seeing a continued increase in the free services offered by hotels. For example, many hotels are offering free Wi-Fi in order to attract more business travelers. According to the latest GBTA research, 75 percent of business travelers said that Wi-Fi is vital to their productivity. Additionally, 25 percent of respondents said that a lack of reliable Wi-Fi access is the most frustrating part of their travels—even more so than the travel itself.

Source: American Express Global Business Travel

Inspiring New Year’s Resolutions of CEOs

As 2017 begins, we thought it would be interesting to look at some New Year’s resolutions of top performing CEOs, courtesy of  We hope they inspire you to make 2017 your best year yet both personally and professionally.

Find your zone and do work that truly inspires you.

Successful people usually have a good idea where their “zone of genius” is—that place where you’re doing what you’re best at and most enjoy, lose track of time and produce your best and most satisfying work. Wouldn’t it be awesome to go there more often? To be more in sync with your job and purpose, and at the end of the day feel more energized than burned-out? Make it a priority in 2017.

Your dream job is not just a fantasy. You can make it a reality if you identify your zone of genius and how it intersects with your career and life. Then, think strategically on how you can make your work move toward greater “in the zone” moments.

Learn something new every day.

There is something incredibly valuable in expanding your knowledge and learning something new on a regular basis. Successful CEOs know this. Consider the correlation between Mark Zuckerberg’s personal goals and Facebook’s annual success. In 2010, Zuckerberg committed to learning Mandarin, and Facebook exceeded 500 million monthly users and became the largest social network. In 2015, his goal was to read a new book every two weeks, and the next year, Facebook grew as a major publishing platform.

Think about a way for you to incorporate new learning into your life on a regular basis, whether that is reading a book for 20 minutes a day, taking a new class, or even learning a new word each day. Think you’re too busy? Remember that knowledge fuels success.

Be a mentor—and connect with your mentors.

Another key to success in work and life is mentorship. Positive and productive mentorships help employees learn, become more engaged and reduce work attrition. This year, make a point to find or reconnect with a mentor, and also give back by mentoring someone else. It doesn’t have to be a huge time commitment. The key is to be involved and engaged—this is the most important factor in a successful mentor relationship. And enjoy the unexpected benefits. Many teachers say they become better at their jobs by teaching others.

Focus on the long-term, not the short-term.

In work and life, stop focusing on the immediate bottom line and reward and look toward long-term success and sustainability.

When you focus on the long term, you shift your focus to making proper investments in your time, money, and goals. Think forest from the trees. You might not see immediate returns at first, but going about your days with long-term goals in mind will help you stay on track with what you ultimately want from your career and life, and help avoid spending endless hours putting out fires or regretting short-term decisions.

Take time to meditate.

The research and evidence on the benefits of mediation is truly extensive, and top CEOs are taking note. Meditation increases immune function, mental focus, positive emotions, empathy, increases social connections and much more, according to Psychology Today. The best part is it’s free and doesn’t take much time at all each day.